Blackwoods
Certificate IV in Business (Frontline Management)

Evolve is everything that you want a Training Organisation to be: receptive, open to change and wanting to provide students with a lasting impression – i.e. giving students a positive, lasting experience which they can relate back to.

The Lecturer, Joe, has you so interested from the start that you can’t help but learn. He delivers the modules in simple, easy to understand terms, making the workbooks and assignments more interesting and less daunting.

The content of the course is targeted more towards people who are managing teams, but I feel it is relevant to all areas of our business and has given me tools & processes to improve customer service, help to develop team work within the organisation & build effective workplace relationships. These tools & processes are two fold in that they can be used in life in general as well as in the workplace.

Excellent course, well delivered and fantastic content.

Blockbuster Video

Through the course of using their services we have found Evolve provide a flexible training program which has delivered quality outcomes in our pursuit of genuine excellence in customer service and business management.

The visionary manner in which Evolve provide a challenging yet rewarding program ensures that all attendees have completed the course satisfied that they have developed new skills to benefit them in their day to day operations.

MPS Consultants

Evolve has provided ongoing management training to my business for the last 12 months. Sam has been, professional, prompt, attentive and helpful from the outset. The participants have found the course very thorough whilst being easy to understand and easily implemented into day to day management at a store level.

Sam continues to exceed my expectations with her attention to detail, follow through and her willingness to ensure all participants achieve their goals through the course.

Blue Care

Just would like to say when I first decided to enrol in the Frontline management course I had no idea how I was ever going to be able to as everywhere I looked I would have had to do the course by correspondence. But fortunately one of my staff was reading the newspaper and seen the ad and promptly informed me.

From my very first phone call I felt that I would be supported in achieving my goals. The staff in Mount Isa were very helpful and pleasant but I kept them on their toes as I was going on annual leave and was leaving town 3 days later. So for them it was to get all the paperwork signed by myself and this meant that they were coming to my place of work to get this complete so I thank them very much.

Well as you know Samantha as it was getting closer for me to start the course I was becoming very nervous and started doubting my ability to be able to complete the course, but thanks to you, you calmed my nerves and I went along.

I had the best four days, it was fun informative and I really liked how Joe could re-word statements made so everyone could understand what he was trying to get across. Joe seems to be very patient, and no question is a stupid question I felt like I could say anything and not feel silly.

During the course of the four days one of my staff members had passed away and Joe was very caring and had offered me the time off and assured me that he would help me catch up. This to me is just the personal touch we all need and I think that Evolve training is just great.

So once again Samantha thankyou and all the team.

Regards

Sci-Fleet Motors

I have always found Samantha to be a true professional who has a genuine interest in her clients and their success. In this day and age when there are so many ‘fly-by-nighters’ in the training industry, Samantha is truly dedicated with the highest possible standards which she upholds and in my opinion meets time and time again.